Note: A maintenance release occurred 2/9/14 to modify, among other things, security controls on this portal. Some users may now see that their existing user ID is automatically appended with a domain value after entry of their user ID (e.g., abc123 entered; appends to While most existing passwords should continue to work with this updated user ID, if a user finds they are having a problem, please click the 'Forgot Password' link to be given a new temporary password. Upon receipt of the new temporary password, please login and proceed to change the password to the format described on the 'Change Password' or 'Profile' page in the portal.

Attention: CenturyLink Managed VoIP, Managed VoIP Bundle, IPTelS, or CIPS service customers -- Users of these services now have access to 911 emergency service by directly dialing ‘9-1-1’. Users who make their outgoing calls dialing an ‘8’+ number may dial 9-1-1 or 8-9-1-1. Users who make their outgoing calls dialing a ‘9’+ number may dial 9-1-1 or 9-9-1-1. If you are an Office Administrator, please advise your users of how to dial 911 from their VoIP phone.

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Please note: After some time of inactivity, the system will log you out automatically and ask you to log in again. If this happens please close browser session, open a new browser session and login again.
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TTY callers should directly dial 9-1-1 or other existing emergency numbers in emergency situations. All 9-1-1 centers are now equipped to handle TTY calls.

Telecommunications Relay Service (TRS) can be accessed by dialing 7-1-1 or using the toll-free number listed in your telephone directory. Click HERE for more information about TRS.






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